Scan2Invoice uses a software library called “Microsoft Visual C++ Redistributable”. Most Windows 10 PCs have this library pre-installed. Older Windows 7 or brand new installations of Windows 10 are sometimes missing this library. When this library is missing Scan2Invoice crashes on startup without an error message.
This issue can be fixed by downloading and installing the latest version of the missing library from here:
https://support.microsoft.com/en-au/help/2977003/the-latest-supported-visual-c-downloads
Please select and install the following file from that site:
Visual Studio 2015, 2017 and 2019 – x86: vc_redist.x86.exe
Please make sure you install the x86 version because Scan2Invoice runs in 32-bit mode.